Cancellation & Refund Policy

Last updated: 26/02/2026

Thank you for shopping at Digiworth.shop, This Cancellation & Refund Policy explains how cancellations and refunds are handled for purchases made on our website.

By making a purchase from Digiworth, you agree to the terms outlined below.

1. Nature of Digital Products

All products sold on Digiworth are digital products, including but not limited to ebooks, online courses, templates, design assets, tools, and downloadable resources.

Once a digital product is delivered, accessed, or downloaded, it cannot be returned in the same way as a physical product.

2. Cancellation Policy

  • Orders for digital products cannot be cancelled once payment is successfully completed.

  • Immediate access or delivery is provided after purchase; therefore, cancellation requests made after payment confirmation will not be accepted.

Please ensure you review the product description carefully before making a purchase.

3. Refund Policy

Refunds are generally not provided for digital products due to their downloadable and non-returnable nature.

However, refunds may be considered only in the following exceptional cases:

  • The digital product was not delivered due to a verified technical issue on our side.

  • You were charged multiple times for the same product.

  • The product file is corrupted or inaccessible and we are unable to provide a working replacement within a reasonable time.

Refunds will not be issued for:

  • Change of mind

  • Lack of usage

  • Compatibility issues on the user’s device

  • Misunderstanding of product features or descriptions

  • Failure to read product details before purchase

4. Refund Request Process

If you believe you qualify for a refund under the exceptions above:

  1. Contact us at [your email address] within 7 days of purchase.

  2. Provide your order details and a clear explanation of the issue.

  3. Our team will review your request and respond within a reasonable timeframe.

Approval or rejection of a refund request will be at the sole discretion of Digiworth.

5. Refund Method & Processing Time

  • Approved refunds will be processed using the original payment method.

  • Refund processing time depends on the payment provider and may take 5–10 business days to reflect in your account.

  • Any transaction or gateway fees, if applicable, may not be refundable.

6. International Customers

For international customers:

  • Refunds, if approved, will be processed according to international payment regulations.

  • Currency conversion fees, foreign transaction charges, or bank fees are the responsibility of the customer.

7. Fraud Prevention & Abuse

Digiworth reserves the right to:

  • Deny refund requests that appear fraudulent or abusive.

  • Suspend or terminate access to products or accounts involved in refund abuse.

8. Changes to This Policy

We reserve the right to update or modify this Cancellation & Refund Policy at any time.

Changes will take effect immediately upon being published on this page. Continued use of our website indicates acceptance of the updated policy.

9. Contact Information

For questions regarding cancellations or refunds, please contact us at:

📧 Email: digiworth91@gmail.com
🌐 Website: digiworth.in